PAYMENT POLICY

1. Scope of Application

This policy applies to all customers using Khang Web's services and products, including:

• Custom website design services
• Digital products (utilities, plugins, modules for websites)

2. Payment Methods

• Khang Web accepts payments via bank transfer or other officially announced electronic payment methods.
• Payment account information will be provided directly upon signing the contract/order.

3. Payment Policy for Custom Website Design Services

Payment is divided into 3 installments:

• Installment 1: A 40% payment of the total contract value is required to start the project.
• Installment 2: After handing over the conceptual demo (including the interface and basic functions like posting articles and products), the customer pays 30%.
  During this phase, the customer can propose additional requests, and Khang Web will provide a quote for any incurred costs (if any).
• Installment 3: The remaining 30% plus any incurred costs (if any) are paid after the customer approves the final complete demo.

4. Payment Policy for Digital Products (utilities, plugins, modules)

• 100% of the product value must be paid before delivery.
• Due to the nature of digital products, Khang Web does not offer refunds after the product has been delivered and installed.